Friday, December 2, 2011

How to disable Carrier IQ on your iOS device


Carrier IQ, a company practically none of us knew about a few weeks ago, sure is making a name for itself this week.

With Carrier IQ having now been found in iOS, you may feel more comfortable knowing you can disable any logging or reporting done by the service on your iPad, iPod Touch, or iPhone in just a few steps.

Update: As pointed out in the comments below, it looks like the ability to disable these logs from automatically being sent is restricted to iOS 5.

Update 2: A comment from elmnt925 reminds us Apple did indeed request permission to share diagnostic logs during device set up-- in iTunes, not on the actual device prior to iOS 5. So, if you are stuck on iOS 4 or below, restoring and setting up your device as new should do the trick. During the set up process you will be prompted to authorize logs and reports to be sent to Apple, opt-out and you should be worry free going forward. 

In the comment elmnt925 states to back up, restore, set up as new, opt-out and then restore to your back up. We can't say for certain if restoring from a back up after having opted-out won't restore the original settings, presumably when you had opted in. To be sure, it's best you set up as new and start fresh, this will leave no question of your diagn... [Read more]

How to disable Carrier IQ on your iOS device
Jason Cipriani
Thu, 01 Dec 2011 18:43:56 GMT

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