Carrier IQ: What it is, what it isn't, and what you need to know

 

Carrier IQ has recently found itself swimming in controversy. The analytics company and its eponymous software have come under fire from security researchers, privacy advocates and legal critics not only for the data it gathers, but also for its lack of transparency regarding the use of said information. Carrier IQ claims its software is installed on over 140 million devices with partners including Sprint, HTC and allegedly, Apple and Samsung. Nokia, RIM and Verizon Wireless have been alleged as a partners, too, although each company denies such claims. Ostensibly, the software's meant to improve the customer experience, though in nearly every case, Carrier IQ users are unaware of the software's existence, as it runs hidden in the background and doesn't require authorized consent to function. From a permissions standpoint -- with respect to Android -- the software is capable of logging user keystrokes, recording telephone calls, storing text messages, tracking location and more. It is often difficult or impossible to disable.
How Carrier IQ uses your behavior data remains unclear, and its lack of transparency brings us to where we are today. Like you, we want to know more. We'll certainly continue to pursue this story, but until further developments are uncovered, here's what you need to know.

Continue reading Carrier IQ: What it is, what it isn't, and what you need to know

Carrier IQ: What it is, what it isn't, and what you need to know originally appeared on Engadget on Thu, 01 Dec 2011 13:54:00 EDT. Please see our terms for use of feeds.

Permalink 

Carrier IQ: What it is, what it isn't, and what you need to know
Zachary Lutz
Thu, 01 Dec 2011 17:54:00 GMT